General Office

What happens when my doctor is on vacation?

Interlakes Oncology provider team includes Physicians, Physician Assistants and Nurse Practitioners. When your Physician is away any one of our providers is able to take care of you.

What are your hours of operation?

Each office is open 8:30 AM to 4:30 PM as follows:

Geneva Mondays, Tuesday, Thursday, Friday
Canandaigua Monday – Friday
Brighton Monday – Friday  ((Administrative Office Only)
Greece Monday – Friday
Brockport Tuesday, Wednesday, Friday

Should I arrive early for my appointment?

It is recommended that you arrive approximately fifteen (15) minutes early for your appointment.  This will allow time to complete any pre-appointment needs.

What is your office closing protocol?

If a decision is made to close any of our offices we will notify the patients that have a scheduled appointment on that day. If you experience an emergency, the doctor on call is available to help you.

If your office is closed how do I reach the answering service?

The answering service is reached by calling the office as you normally do.
When the office is closed, your call will forward directly to the answering service.