What happens when my doctor is on vacation?
Interlakes Oncology has 7 Physicians, 4 Physician Assistants and 2 Nurse Practitioners. When your Physician is away any one of our providers would be able to take care of you.
What are your hours of operation?
Each office is open 8:30 AM to 4:30 PM as follows:
|Geneva||Alternate Mondays, Tuesday, Thursday, Friday|
|Canandaigua||Monday – Friday|
|Brighton||Monday – Friday|
|Highland Hospital||Monday, Wednesday, Thursday|
|Greece||Monday – Friday|
|Brockport||Tuesday, Wednesday, Friday|
|Batavia||Monday and Wednesday, Tuesday from 8:30am-12:00pm|
Should I arrive early for my appointment?
It is a good idea to arrive approximately fifteen (15) minutes early. This will allow time to fill out any necessary paperwork.
What is your office closing protocol?
If a decision is made to close any of our offices we will notify the patients that have a scheduled appointment on that day. If you experience an emergency, the doctor on call is available to help you.
If your office is closed how do I reach the answering service?
The answering service is reached by calling the office as you normally do.
When the office is closed, your call will forward directly to the answering service.